Consumers Goods & Services

A focus on both goods and services leads to a complete, connected customer experience Now, many focus on the services side to offer customers a more complete and connected experience.

WHAT WE COVER

Adding services to make the company’s products more relevant and cement lasting relationships with consumers.

Consumer goods companies used to design produce and ship products for customers to buy through a third-party.They’re trying to get closer to customers, understand them better and be a top-of-mind brand, not just a manufacturer.

GOODS & SERVICES BLOGS

Bologna

Goods & Services

30 minutes 4 portions

There's a lot of excitement about new technology in customer service, support, and success.

Bologna

Goods & Services

30 minutes 4 portions

There's a lot of excitement about new technology in customer service, support, and success.

Bologna

Goods & Services

30 minutes 4 portions

There's a lot of excitement about new technology in customer service, support, and success.

Bologna

Goods & Services

30 minutes 4 portions

There's a lot of excitement about new technology in customer service, support, and success.

Our Industry Stories

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Products

Technology plays a key role. A competitive digital consumer goods and services (CG&S) organization today uses disruptive technologies, such as intelligent automation, machine learning and the industrial internet of things, to connect people, processes, things and data.

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Services

In some cases, that means adding a direct-to-consumer (retail) channel to their existing distribution channels. For others, it means adding services to make the company’s products more relevant and cement lasting relationships with consumers.

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Case Studies

Web Development
Industries Evolveing
Technology

Partners Saying

The resulting personalization, workforce empowerment and insight-led decision-making are cornerstones of a successful digital business.