Microsoft Dynamics

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications.

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What You'll Learn

  • Learn Learn every topic in detail for Microsoft Dynamics 365 Online Deployment
  • Learn Sign up for Dynamics 365 and manage instances.
  • Learn Administer Microsoft Dynamics 365 Application.
  • Learn Integrate Microsoft Dynamics 365 Application with other Apps.
  • Learn Microsoft Dynamics AX Features.
  • Learn Microsoft Dynamics AX Architecture.

Course Content

  • Microsoft Dynamics CRM - Overview. Customer Relationship Management (CRM) is a system for managing a company's interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
  • Sales Process
  • Marketing
  • Service
  • Creating and managing Business Units, Users and Teams
  • Privileges, Access Levels and Security Roles
  • Creating and managing Security Roles
  • Auto Numbering and System Settings
  • Business Management
  • Sites, Sales Territories, Facilities and Resource Groups
  • Working with Multi Currency
  • System Queues and Custom Queues
  • Services and Business Closures
  • Types of Relationships
  • Relationship Behaviours
  • Creating Entity Relationships
  • Duplication Detection Settings, Rules and Jobs
  • Bulk Record Deletion
  • Product Catalog
  • Understanding the Product Catalog

  • Entity Customization

  • Basic Form Customizations
  • Basic UI Customization Capabilities
  • Introduction to Application Event Programming
  • Using Form and Field Events
  • Customization Concepts – Entity Types and Attributes
  • Creating Custom Entities and Attributes
  • Public, Personal and System Views
  • View Customizations – Common Tasks
  • Advanced Views Customizations

  • Processes (Workflows & Dialogs)

  • Overview of Workflow
  • Creating Workflows steps through Workflow DesignerOverview of Dialogs
  • Overview of Dialogs
  • Creating Dialog Pages, Prompt and Response
  • Creating & Hiding Ribbon Elements
  • Enabling & Disabling Ribbon Elements
  • Managed & Unmanaged Solutions
  • Importing & Exporting Solutions
  • Working with ODATA
  • Working with REST
  • Working with SOAP
  • Introduction to Web Services
  • Query Expression & Query Attribute
  • Request & Response
  • The Event Execution Pipeline
  • IPluginExecutionContext Interface
  • Developing Plugins
  • Deploying Plugins
  • Debugging Plugins
  • Developing Custom Workflow Activities
  • Deploying Custom Workflow Activities
  • Debugging Custom Workflow Activities
Web Development

  This Course includes

  Tutorials

  Articles, Videos

  Full Time Lectures

  Real Scenarios

  Project Work

  Certification of Completion

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