In computer science, artificial intelligence, sometimes called machine intelligence, is intelligence demonstrated by machines, in contrast to the natural intelligence displayed by humans.Applications of AI include expert systems, speech recognition and machine vision.AI has been used to develop and advance numerous fields and industries, including finance, healthcare, education, transportation, and more.
Machine learning is an application of artificial intelligence (AI) that provides systems the ability to automatically learn and improve from experience without being explicitly programmed.
A virtual agent is a contact center capability that uses a virtual character, created through computer generation, animation and artificial intelligence (AI), to serve customers via chatbot functionality.
Natural Language Processing, usually shortened as NLP, is a branch of artificial intelligence that deals with the interaction between computers and humans using the natural language.
Smart high-tech companies are characterized by knowledge intensity and open innovation. Even when these companies emerge in spatial clusters or dense urban places, they may utilize knowledge networks on a global scale
Decision Management is changing how organizations run their business. Today most business operations center around processes and data.
Robotic process automation (RPA) is the use of computer software ‘robots’ to handle repetitive, rule-based digital tasks.
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